Privacy Policy
Effective Date: July 4, 2026
At De-First House of Gold Enterprise, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, purchase our products, or use our global sourcing and importation services.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
1. Who We Are
De-First House of Gold Enterprise is a trusted Nigerian company specializing in global sourcing, importation, wholesale distribution, and retail supply of premium household equipment, home appliances, medical equipment, electronics, gadgets, and related products.
2. Information We Collect
Depending on how you interact with our website, we may collect the following information:
Personal Information
- Full Name
- Company Name (where applicable)
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Order Details
- Payment Information (processed securely through third-party payment providers)
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Referral Source
- Website Usage Data
- Cookies and Similar Technologies
3. How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Deliver products and services
- Respond to inquiries and customer support requests
- Provide quotations for sourcing and importation services
- Process wholesale and retail transactions
- Improve our website and customer experience
- Send order confirmations and delivery updates
- Prevent fraud and unauthorized activities
- Comply with legal and regulatory obligations
- Send promotional communications where you have provided consent
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Enhance user experience
- Support shopping cart functionality
- Improve website security
You may disable cookies through your browser settings, although some website features may not function properly.
5. Payment Information
We do not store your complete debit card, credit card, or banking information on our servers.
Payments are processed securely through trusted third-party payment providers that maintain their own privacy and security standards.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only where necessary with:
- Delivery and logistics partners
- Payment service providers
- IT and website support providers
- Government or regulatory authorities where legally required
- Professional advisers where necessary
Each third party is expected to protect your information appropriately.
7. Global Sourcing & Importation Services
Where you request international procurement or sourcing services, we may share relevant order details with manufacturers, suppliers, shipping companies, customs agents, or logistics partners solely for the purpose of fulfilling your request.
Only the information necessary to complete your transaction will be shared.
8. Data Security
We implement appropriate administrative, technical, and organizational measures designed to protect your personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we strive to maintain a secure environment, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal obligations
- Maintain accounting records
- Resolve disputes
- Enforce our agreements
Information that is no longer required is securely deleted or anonymized where appropriate.
10. Your Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Withdraw consent for marketing communications
- Request restriction of certain processing activities
- Object to specific uses of your information
Requests may be submitted using the contact details provided below.
11. Marketing Communications
If you subscribe to newsletters or promotional updates, we may send information regarding:
- New product arrivals
- Promotional offers
- Industry insights
- Importation updates
- Business announcements
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions or contacting us directly.
12. Third-Party Websites
Our website may contain links to external websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
13. Children’s Privacy
Our products and services are intended for adults and businesses.
We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, appropriate steps will be taken to remove it.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will become effective immediately upon publication on our website. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us.
De-First House of Gold Enterprise
Address:
3rd Floor Building, Opposite Gate to Gate Stores, Before Zenith Bank, Alakoro Marina Street, Ebute Ero Market, Lagos Island, Lagos State, Nigeria.
Phone:
0808 251 0231
0707 520 1281
Email:
oces.pdhog@gmail.com
Website:
www.dfhouseofgold.com
We are committed to handling your personal information responsibly and maintaining your trust through transparent privacy practices.
